Refund policy

At Canvas Haven, your satisfaction is our priority! While we do not offer refunds, we gladly accept exchanges under the following conditions:

• Exchange Window: Items must be requested for exchange within 3 days of purchase.

• Item Condition: Products must be in original condition, without any damage.

• Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.

• Exchange Process:

  1. Contact us via [insert your customer support email or phone] within 3 days.

  2. Once approved, return the item to the provided address.

  3. Upon receiving and inspecting the item, we will ship the new item or provide a store credit (if the item is out of stock).